CGI Recruitment | Graduate Support Engineer

CGI Recruitment in Bangalore For Graduate Support Engineer Position. BE, BTech, MTech, BCA, MCA, MBA Graduates of 2021 Batch are eligible to apply for this job. More details regarding CGI Hyderabad Job Openings is given below.

Job Location: Hyderabad

Job Category: IT | Software

Job Position: Graduate Support Engineer

Qualification: BE, BTech, MTech, BCA, MCA, MBA

Year of Passing: 2021 Passouts

Position Description:

Designation – Associate Software Engineer

Position Description:
CGI is looking for an exceptional, motivated individuals to be part of the APAC Business Unit. As an Individual, you will take an exciting and challenging role on a team that is innovating across technologies & domains.
There is a great deal of opportunity for a creative technocrat to innovate in this role. The ideal candidate will be an excellent team player with strong technical ability, motivation to achieve results in a fast-paced environment, high creativity, and great analytical reasoning skills.

Your future duties and responsibilities:

Duties and responsibilities
• Respond to requests for technical assistance by following prescribed procedures
• Research reported incidents using available information sources and tools
• Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool
• Assign unresolved tickets to the appropriate support team. Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
• Identify and escalate tickets requiring urgent attention and action. Stay current with system information, changes and update
• Adhere to work schedules, attendance and leave policies

Required qualifications to be successful in this role:

Eligibility Criteria Degree :-BSc/BCA/BE/Btech/MCA

Specific Branch Computer Science preferred , all branches accepted

Percentage
10th : 60%

12th : 60%

Degree: 60%

Post Graduation: 60%

Year Of Passing 2020,2021

Additional Criteria: No Current Backlog

Work Location:

Open to work at any of the CGI offices in INDIA –

Bangalore/Chennai/Hyderabad/Mumbai/Pune

Desired Skills:
• Excellent communication skills to be able to interact with decision makers at customer organizations.
• Good Analytical and Problem-solving capabilities, Ability to learn and adapt to latest technologies.
• Any IT skill (Network/Windows/Unix/DBA) will be great to have.
• Willingness to learn new skills
• Flexible to work on 24/7 rotational shifts

How To Apply:

Apply For This Job

About CGI:

CGI is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 locations worldwide. We draw upon our global capabilities to help clients identify, develop, implement and operate effective strategies to meet evolving customer and citizen expectations.

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Our proximity model, supported by the depth of our international presence, range of services, and insights, delivers value for clients. Our experts bring industry and technology knowledge to every engagement, helping clients achieve business agility, applied innovation and financial benefits. Company Website: www.cgi.com.

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