Xpressbees Recruitment 2022 | Details
| Company Name | Xpressbees |
| Job Role | Customer Support Executive/ Client Support Executive |
| Experience | 0-8 years |
| Qualifications | Graduate |
| Schedule | Full Time |
| Category | IT Jobs |
| Location | Pune |
| Website | www.xpressbees.com |
Xpressbees Careers | Job Description
- Supporting a network of customers and e-commerce clients to ensure smooth logistics.
- Interacting with customers/ clients on calls handling their queries and escalations, handling complaints, troubleshooting problems, and providing information.
- Assist customer/ client in tracking missing and delayed shipments.
- Respond to customer’s/ client’s service issues, queries.
- Handling escalations.
- Coordinate with the operations team and resolve complaints within TAT.
- Maintaining documents and reports regarding the queries received, escalated, and solved.
- Tracking of shipments.
Xpressbees Jobs | Key Competencies
- Verbal and written communication skills.
- Listening skills.
- Problem analysis and problem-solving.
- Customer/ Client service orientation.
| To Check & Apply For Xpressbees Recruitment 2022 | Click Here |
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