In SAP Smart Business, the sales process flow can be the starting point for solvingissues. Which features does the process flow provide in this context? (2 Correct)
1. It is possible to open and solve an issue directly from the process flow
2. Using artificial intelligence (Al), the system predicts the issue status on a certain date using colours.
3. A wizard is available that uses machine learning to help the user with issue solving.
4. The actual status of a document is shown graphically using colours (red/green).
