What are the capabilities of a Customer Relationship Management (CRM) platform?
A.It stores, manages, and maintains customer information of a business, while also tracking opportunities, leads, and campaigns.
B.It centralizes access to other platforms and ensures that users only need to authenticate once, in a single place.
C.It provides insight into the internal compliance status of a business, while also providing concrete actions to take. if necessary.
D.It connects buyers and sellers in a direct manner, while also ensuring that the platform receives a commission that is as low as possible.